The Berry Box Co
Terms & Conditions
ORDERS
Please note we do not hold dates as we work on a first come, first served policy. Bookings are not confirmed until we receive full payment and orders are subject to availability.
PRODUCE & ALLERGIES
Our Grazes include a selection of all our usual goodies, but these are subject to availability and seasonality. It is your responsibility to inform us when booking of any dietary requirements. Whilst we make every effort to accommodate such requirements this may not always be possible and pricing may also vary due to costs of alternative ingredients.
PLEASE NOTE we cannot guarantee there are no traces of allergens in our produce and NUTS are handles on our premises.
Unfortunately, due to the wide variety of suppliers we source from, our food is NOT prepared in an allergen-free kitchen and we cannot guarantee our tables, platters and boxes do not contain traces of the following:- celery, cereals containing gluten (including wheat, spelt, rye, barley and oats) eggs, fish, lupin, mustard, tree nuts (including almonds, Brazil nuts, macadamia, pecans, pistachios and walnuts), peanuts, sesame seeds, soybeans, sulphur dioxide and sulphites.
PLEASE NOTE we cannot cater for allergies that cause adverse reactions, due to the high risk of cross contamination. However, we can cater for specific dietary preferences such as Vegetarian.
It is also your responsibility to inform us of any food allergies, or intolerances well in advance. Berry Box Grazing will not be liable for any circumstances that arise when an allergy, or intolerance has not been made aware to us.
CANCELLATIONS & REFUNDS
Unfortunately we cannot offer refunds, as the ingredients are all pre-ordered to fulfil your requirements. We can, however, amend delivery dates if advance notice is given.
GRAZING TABLES, PLATTERS, BOXES & GRAZE CUPS
Our Grazes are best enjoyed on the day of delivery, but if refrigerated should be consumed within 24 hours. We advise that food should be consumed within 4 hours and kept in a cool area, away from direct sunlight and heat sources. In accordance with food hygiene and safety the food must be disposed of after 4 hours. Our responsibility of the food ends after we deliver.
BY PLACING AN ORDER, YOU THEREBY AGREE TO
OUR TERMS & CONDITIONS.