The Berry Box Co

FAQs
How do I order?
You can order one of our Grazes by completing the online enquiry form. Please note that we require a minimum of 3 days notice and orders are subject to availability.
Where are you based and do you deliver?
We are based in Hampshire and deliver within a 20 mile radius of Liphook, charges will apply. We regularly deliver to Guildford, Alton, Petersfield, Farnham, Haslemere, Grayshott, Midhurst, Hindhead, Bramshott, Liss and Godalming.
How do I pay?
We ask for payment via BACS transfer, using the account details provided. Orders are subject to availability and not confirmed until we receive payment.
Allergies and dietary requirements
PLEASE NOTE we work from a kitchen that is NOT allergen-free and due to the high risk of cross-contamination we cannot cater for allergies that cause adverse reactions. All our products may contain, Celery, Cereals containing Gluten, Nuts, Crustaceans, Eggs, Fish, Lupin, Milk, Molluscs, Mustard, Peanuts, Sesame, Soybeans and Tree Nuts.
Can Grazes be refrigerated?
Our Grazes are best enjoyed on the day of delivery, but can be refrigerated (excludes Brunch Boxes) and should be consumed within 24 hour.
How long can the food remain out on the table?
We advise a 4 hour time period and food should be kept in a cool area, away from direct sunlight and heat sources. In accordance with food hygiene and safety the food must be disposed of after 4 hours. Our responsibility of the food ends after delivery.
Do you offer refunds?
We do not offer refunds. However, we are happy to offer you an alternative date (within 6 months of your original booking) if we are able to accommodate your new date. Your Graze will be subject to any price increases that may have been implemented since you first booked.
Are you insured?
We are fully insured and registered with Chichester District Council. We also have current food hygiene and safety training and have been awarded a 5 Star Food Hygiene rating.
Get in Touch
If you can't find the answer to your question in our FAQs, please feel free to email us and we'll try to get back to you within 24 hours.